Instagram
Available from Starter, $39/month
Answer Instagram DMs with the same agent
Connect Instagram and let the Sell Whisper AI agent reply to Direct Messages from the same knowledge base that powers your website and WhatsApp.
1
Shared knowledge base
13
Channels, including Instagram, connected from the dashboard
4
AI providers to choose from
Capabilities
DMs without a second helpdesk
Instagram is another surface for the agent you already run.
Instagram Direct Messages
Customers message your Instagram account; the agent answers from your indexed content.
Same knowledge base
Product, policy, and FAQ content you already uploaded is available in DMs.
Same escalation rules
Sensitive or low-confidence threads can still hand off to a human.
Connected from Deploy
Enable Instagram from the agent's Deploy panel. Steps are in /docs/deployment-guides.
Why teams choose this channel
Meet customers in Instagram
No duplicate training for social DMs.
- One agent for website and Instagram.
- Shared escalation and inbox.
- Enable from Deploy.
- Docs live at /docs/deployment-guides.
The agent you already trained
Instagram runs the same agent as your website, from Starter ($39/month), configured from the same Deploy panel.
- Shared knowledge base
- Human handoff
FAQ
Common questions
Can Sell Whisper AI answer Instagram Direct Messages?
Yes, from Starter ($39/month). Connect Instagram from Deploy and the existing agent replies in DMs.
Do I train a separate Instagram agent?
No. Instagram uses the same agent, knowledge base, and escalation rules.
Can Instagram conversations escalate to a human?
Yes. Handoffs use the same Talk to a human rules and Live Chat queue.
Where do I connect Instagram?
From the agent's Deploy panel. Follow /docs/deployment-guides.
Get started
Connect Instagram DMs
Turn on Instagram from Deploy and keep one knowledge base.