Messenger
Available from Starter, $39/month

Facebook Messenger, same AI agent

Connect Facebook Messenger so the Sell Whisper AI agent can answer from the knowledge base you already use on the website widget and other channels.

Deploy screen listing the channels an agent can go live on
1
Shared knowledge base
13
Channels, including Messenger, connected from the dashboard
4
AI providers to choose from
Capabilities

Messenger on the same brain

No second configuration for Facebook.

Messenger threads

Customers write on Messenger; the agent answers with your indexed content.

Same knowledge base

Website crawl, uploads, and Q&A entries apply here too.

Same escalation rules

Talk to a human still routes to Live Chat → Queue.

Connected from Deploy

Enable Messenger from Deploy. See /docs/deployment-guides.

Why teams choose this channel

One agent for Messenger and the web

Stop maintaining a separate Facebook reply flow.

  • Shared knowledge base with the widget.
  • Shared escalation policy.
  • Enable from Deploy.
  • Setup documented at /docs/deployment-guides.
Read the Messenger deployment guide

The agent you already trained

Messenger runs the same agent as your website, from Starter ($39/month), configured from the dashboard.

  • Messenger
  • Shared knowledge base
  • Human handoff
FAQ

Common questions

Does Sell Whisper AI support Facebook Messenger?
Yes, from Starter ($39/month). Connect Messenger from the agent's Deploy panel.
Is the Messenger agent different from the website agent?
No. It is the same agent, knowledge base, and escalation rules.
Can Messenger chats hand off to a human?
Yes. Handoffs appear in Live Chat → Queue.
Where are the connection steps?
In /docs/deployment-guides, under the Messenger channel.

Get started

Connect Messenger

Enable Facebook Messenger from Deploy without training a second agent.