Slack
Available from Starter, $39/month
Answers inside Slack, from your knowledge base
Deploy the Sell Whisper AI agent in Slack so teammates or customers can ask questions against the same knowledge base that powers your public channels.
1
Shared knowledge base
13
Channels, including Slack, connected from the dashboard
4
AI providers to choose from
Capabilities
Slack without a second wiki bot
The agent you trained for support can answer in Slack too.
Slack as a channel
Connect Slack from Deploy and use the same agent instructions and knowledge base.
Same knowledge base
Docs, crawls, and Q&A entries are available to Slack users the moment they are indexed.
Same escalation rules
When a rule fires, the handoff follows the live-chat path documented at /docs/live-chat.
Connected from Deploy
Enable Slack from the agent's Deploy panel. Steps are in /docs/deployment-guides.
Why teams choose this channel
Put the support agent where the team already works
No separate Slack app to train.
- One knowledge base for Slack and customer channels.
- Same escalation policy.
- Enable from Deploy.
- Documented in /docs/deployment-guides.
The agent you already trained
Slack runs the same agent as your website and WhatsApp, from Starter ($39/month).
- Slack
- Shared knowledge base
- Human handoff
FAQ
Common questions
Can I add a Sell Whisper AI agent to Slack?
Yes, from Starter ($39/month). Connect Slack from the agent's Deploy panel.
Does Slack use a different knowledge base?
No. Slack uses the same knowledge base and agent instructions as every other channel.
Can Slack conversations escalate to a human?
Yes. Escalation follows the same Talk to a human rules and Live Chat queue.
Where is Slack setup documented?
See /docs/deployment-guides.
Get started
Add the agent to Slack
Connect Slack from Deploy and keep one knowledge base.