How to train an AI agent on your website

Ground a Sell Whisper AI agent on your own site by importing a URL, uploading documents, or adding Q&A entries in the knowledge base.

Steps

Do this in order

  1. Open the knowledge base

    In the dashboard, open your agent and go to the knowledge base. This is where uploaded files, crawled pages, and Q&A entries are indexed.

  2. Crawl your website

    Choose website import, paste a URL, and set the maximum number of pages. Multi-page crawling is on Starter and above; Free imports one page. The crawler shows progress while pages are indexed.

  3. Add documents or Q&A for precise answers

    Upload PDF, DOCX, TXT, MD, CSV, XLSX and PPTX files, or add Q&A entries for FAQs and policy statements.

  4. Re-crawl when the site changes

    Import the website again whenever docs or product pages change so the agent keeps answering from current content.

Sell Whisper AI retrieves answers from your knowledge base rather than guessing. A website import is the fastest way to ground an agent on public docs or a help center. Uploads and Q&A entries cover policies and files that are not on the public site.

Full source types and limits are in Knowledge base.

FAQ

Common questions

What file types can I upload to the knowledge base?
PDF, DOCX, TXT, MD, CSV, XLSX and PPTX. Your plan sets the total: 5 MB of file storage on Free and 50 MB on Starter, with more on higher plans. Files are chunked automatically for retrieval.
Can the agent learn from a JavaScript-rendered site?
Yes. Website crawl includes a stealth mode for modern JavaScript-rendered sites. Import the site again after you publish updates.

Related docs

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Put the steps into practice

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